This Policy shall take effect as of February 1, 2019.
Chapter 1 General Provisions
Article 1 (Purpose)
These Terms and Conditions aim to define the rights, obligations, and responsibilities between Hantle System (hereinafter referred to as the “Company”) and the members in connection with the use of online internet services provided by the Company (hereinafter referred to as the “Service,” which refers to all services provided by the Company that are accessible regardless of the type of wired or wireless device used). A “Member” refers to a service user who has agreed to these Terms and Conditions and completed the membership registration (hereinafter referred to as the “Member”).
Article 2 (Posting, Effectiveness, and Amendment of the Terms and Conditions)
① The Company shall post the contents of these Terms and Conditions on the initial service screen so that Members can easily access and understand them.
② The Company may amend these Terms and Conditions to the extent that such amendments do not violate relevant laws, including but not limited to the Act on the Promotion of the Digital Content Industry, the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, and the Framework Act on Consumers.
③ In the event that the Company amends these Terms and Conditions, it shall clearly state the existing terms, the amended terms, the effective date of the amended terms, and the reasons for the amendment, and shall post such information on the service website together with the current terms for a reasonable period starting at least fifteen (15) days prior to the effective date and continuing after the effective date. If the amendment is unfavorable to Members, such notice shall be provided at least thirty (30) days prior to the effective date and continue for a reasonable period thereafter. In addition, the amended Terms and Conditions shall be notified to existing Members by sending them to the email address provided by the Company.
④ If the Company notifies Members pursuant to the preceding paragraph and clearly states that failure to express an objection by seven (7) days after the effective date of the amended Terms and Conditions shall be deemed as consent, and the Member does not express any objection, the Member shall be deemed to have approved the amended Terms and Conditions. If a Member does not agree to the amended Terms and Conditions, the Member may terminate the service agreement in accordance with the provisions of Article 17, Paragraph 1.
Chapter 2 Membership Registration and Management
Article 3 (Membership Registration Procedure)
① A service user shall be deemed to have agreed to these Terms and Conditions by reading them and clicking the “Agree” button or checking a box such as “Confirm.”
② Membership registration for using the Company’s services shall be completed when the service user agrees as set forth in Paragraph 1, enters the required information including a member ID in the online membership application form designated by the Company, and clicks the “Register” or “Confirm” button. However, if deemed necessary by the Company, the Company may require the submission of additional documents.
③ In the case of membership registration by corporate customers, submission of additional documents as designated by the Company shall be required in addition to submitting the membership application form and paying the service usage fees.
④ In the case of membership registration by corporate customers, if the service user and the party responsible for payment of service fees are different, the Company may request relevant verification documents to confirm such information.
Article 4 (Establishment, Reservation, and Rejection of Membership Registration)
① Membership registration shall be established upon the service user’s application for membership in accordance with the procedures set forth in Article 3 and the Company’s acceptance of such application. If the applicant completes the application by faithfully entering the required information, the Company shall, after confirming the necessary matters, accept the application without delay. However, this shall not apply where the submission of additional documents is required in addition to the application form.
② The Company may reserve acceptance of membership registration in any of the following cases:
1. Where there is no realistic capacity available in the service facilities
2. Where it is determined that there are technical difficulties in providing the service
3. Where a corporate customer applies for membership but fails to fulfill the obligations set forth in Article 3, Paragraphs 3 through 4
4. Where the Company deems it necessary for financial or technical reasons
③ The Company may reject membership registration in any of the following cases:
1. Where false information is entered in the application form or false documents are attached
2. Where a corporate customer applies for membership and fails to fulfill the obligations set forth in Article 3, Paragraphs 3 through 4 within a certain period separately prescribed by the Company
3. Where a minor under the age of 14 has not obtained consent from a parent or other legal representative for the provision of personal information
4. Where the Company determines, based on relevant laws and regulations, that there is a clear risk of violating social order or public morals
5. Where a person whose contract was previously terminated by the Company pursuant to Article 17, Paragraph 2 applies for membership again
Article 5 (Responsibility for Managing Member ID, etc.)
① Members shall be responsible for managing their member ID and password for service use, as well as for all disadvantages arising from intentional or negligent acts by the Member, including unauthorized use of the Member’s ID by a third party. However, if such disadvantages are caused by the Company’s willful misconduct or negligence, the Company shall bear responsibility.
② If a Member becomes aware that their member ID, password, or additional information has been stolen or is being used by a third party, the Member shall immediately take necessary measures such as changing their password, and shall promptly notify the Company and follow the Company’s instructions.
Article 6 (Collection of Personal Information)
The Company collects necessary personal information from Members in accordance with relevant laws and regulations for the purpose of providing the services.
1. Date of birth, area of residence, and contact information
2. Mailing address for postal items or prizes, hobbies, interests, etc.
3. Consent to receive newsletters by service
4. Other matters deemed necessary by the Company
Article 7 (Changes to Member Information)
If any of the matters set forth in the following items change, the Member shall immediately update such information on the member information management page.
In such cases, the Company shall not be liable for any damages incurred due to the Member’s failure to update their information. For corporate Members, changes may be made in accordance with methods separately designated by the Company.
Chapter 3 Use of Services
Article 8 (Use of Services)
① Use of the services shall be available immediately after the Company approves the use of its services. However, in the case of paid services, use may be available only after the Company confirms payment of the applicable fees.
② Where a member who is a minor under the Civil Act uses a paid service, such minor member shall obtain the consent of a legal representative prior to payment.
③ In principle, the service shall be available 24 hours a day, 365 days a year (00:00–24:00), except where use is not possible due to the Company’s business or technical reasons. However, the Company may divide the service into specific ranges and separately designate dates and times due to reasons such as regular inspection of service facilities.
Article 9 (Notice of Changes to Service Content, etc.)
① If service content is changed or the service is terminated due to reasons such as the termination of contracts with CPs (Content Providers) engaged by the Company for service provision, changes of CPs, or the launch of new services, the Company may notify Members of such changes or termination via email sent to the registered email address of the Member.
② In the case of the preceding paragraph, where notice is given to an unspecified number of Members, the Company may notify Members through the website or other notice pages operated by the Company. However, matters that have a significant impact on a Member’s individual transactions shall be posted on a bulletin board for a reasonable period and individually notified to the Member via the email address provided by the Company.
③ In the event that a paid service is terminated, the Company shall must notify Members using such service via email in accordance with Paragraph 1, and shall process refunds in accordance with Article 16, Paragraph 4.
Article 10 (Attribution of Rights and Use of Works)
① Copyrights to posts and other materials posted by Members within the service (hereinafter referred to as “Posts, etc.”) shall belong to the authors of such Posts, etc.
② Posts, etc. may be exposed in search results, the service, and related promotions, and may be partially modified, reproduced, or edited and posted within the scope necessary for such exposure. In such cases, the Company shall comply with the Copyright Act, and Members may at any time request deletion, exclusion from search results, or conversion to private status of such Posts, etc. through the customer service center or management functions within each service.
③ If the Company intends to use Members’ Posts, etc. in ways other than those specified in Paragraph 2, the Company shall obtain prior consent from the Member via telephone, fax, email, or other means.
Article 11 (Restriction and Suspension of Service Use)
① The Company may restrict or suspend a Member’s use of the service if any of the following occurs:
1. Where a Member intentionally or negligently interferes with the operation of the Company’s services
2. Where a Member violates the obligations set forth in Article 13
3. Where unavoidable due to inspection, maintenance, or construction of service facilities
4. Where a telecommunications carrier as defined under the Telecommunications Business Act suspends telecommunications services
5. Where service use is hindered due to a national emergency, failure of service facilities, or excessive service demand
6. Where the Company deems it inappropriate to continue providing the service due to other significant reasons
② When the Company restricts or suspends service use pursuant to the preceding paragraph, it shall notify the Member of the reasons and the period of restriction or suspension.
③ Where the Company decides to terminate the contract with a Member and withdraw the Member pursuant to Article 17, Paragraph 2, the Company shall notify the Member prior to processing the withdrawal, and the Member shall be given an opportunity to present objections within 30 days from the date of receiving such notice.
④ Pursuant to the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter referred to as the “Information and Communications Network Act”), a Member or a third party (hereinafter referred to as the “Applicant for Deletion, etc.”) whose rights have been infringed such as invasion of privacy or defamation—by publicly posted content of another Member may request the Company to delete such content or post rebuttal content by substantiating the infringement. In such cases, if the Company is unable to determine whether rights have been infringed or if a dispute between the parties is anticipated, the Company may take temporary measures to block access to such content (hereinafter referred to as “Temporary Measures”) for up to 30 days.
⑤ A Member whose Posts, etc. have been subject to Temporary Measures pursuant to Paragraph 4 (hereinafter referred to as the “Poster”) may request restoration of such Posts, etc. during the Temporary Measures period (hereinafter referred to as a “Request for Reposting”). If there is consent from both the Poster and the Applicant for Deletion, etc. regarding a request for review by the Korea Communications Standards Commission on issues such as defamation, the Company may submit such request on behalf of both parties. If there is no such consent, the Company shall determine whether to restore the Posts, etc. Where a Request for Reposting has been made, the decision of the Korea Communications Standards Commission or the Company shall be followed if made within the Temporary Measures period; if no decision is made within such period, the Posts, etc. shall be restored after the expiration of the Temporary Measures period. If no Request for Reposting is made, the Posts, etc. shall be deleted after the Temporary Measures period expires.
⑦ Where the Company determines that Posts, etc. posted within the service infringe upon the rights of a third party, such as invasion of privacy or defamation, the Company may take Temporary Measures at its discretion (hereinafter referred to as “Discretionary Temporary Measures”) even in the absence of a report by a Member or third party pursuant to Paragraph 4. The procedures for handling Posts, etc. subject to Discretionary Temporary Measures shall follow the latter part of Paragraph 4 and the provisions of Paragraph 5.
⑧ Where another Member or a third party takes civil or criminal legal action (e.g., criminal complaint, application for provisional disposition, or civil lawsuit for damages) against a Member or the Company based on alleged infringement of legal interests caused by a Member’s Posts, etc., the Company may temporarily restrict access to such Posts, etc. until a final court judgment is rendered. The burden of substantiating the legal action and the final court judgment related to the restriction of access to Posts, etc. shall lie with the party requesting such measures.
Article 12 (Obligations of the Company)
① The Company shall faithfully perform measures such as maintenance, inspection, and restoration of facilities related to service provision and security to ensure continuous and stable service provision.
② The Company shall not send commercial advertising emails or SMS messages without the Member’s prior consent to receive such communications.
③ The Company shall not disclose or distribute a Member’s personal information obtained in connection with service provision to any third party without the Member’s consent, and shall endeavor to protect such information. Other matters concerning the protection of Members’ personal information shall be governed by the Information and Communications Network Act and the Company’s separately established “Personal Information Management Guidelines.”
④ Where the Company enters into a service provision agreement with a third party to provide services to Members, the Company shall specify the specific Member information provided to such third party for service provision within each individual service, obtain the Member’s individual and explicit consent in advance, and share personal information with the third party only within the scope of such consent and for the duration necessary to provide the service, in compliance with relevant laws and regulations.
Article 13 (Obligations of Members)
① Members shall not engage in any of the following acts:
1. Registering false information when applying for membership or changing member information
2. Modifying information posted on the Company’s services or using information obtained through the services for commercial or non-commercial purposes such as reproduction, publication, or broadcasting without the Company’s prior consent, or providing such information to third parties
3. Receiving or paying money by providing opportunities for self-promotion to third parties or acting as an agent for third-party promotions using the Company’s services, or transferring the right to use the services in exchange for money
4. Posting false information about the Company or third parties, or infringing intellectual property rights or other rights of the Company or third parties
5. Unauthorized use of another Member’s ID or password
6. Using another person’s payment information, such as bank account numbers or credit card numbers, without authorization to use the Company’s paid services
7. Sending junk mail, spam mail, chain letters, pyramid scheme solicitations, or emails containing obscene or violent messages, images, or sounds, or otherwise disclosing or posting information contrary to public order and morals
8. Transmitting or posting information (including computer programs) whose transmission or posting is prohibited under relevant laws such as the Information and Communications Network Act
9. Posting media harmful to juveniles as defined under the Juvenile Protection Act
10. Disseminating information, text, figures, sounds, etc. that violate public order or good morals
11. Impersonating the Company’s employees or service administrators, or posting content or sending emails under a false name
12. Posting or transmitting via email materials containing software viruses or other computer codes, files, or programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment
13. Stalking, using abusive language, flooding chat messages, or otherwise interfering with other Members’ use of the service
14. Collecting, storing, or disclosing other Members’ personal information without their consent
15. Engaging in commercial activities by posting advertisements or promotions to an unspecified number of Members, or using premium mail or other services provided by the Company for the purpose of sending spam mail
16. Modifying, reverse engineering, decompiling, or disassembling software provided by the Company
17. Violating applicable laws, these Terms and Conditions, or other regulations regarding service use established by the Company
② If a Member engages in any act set forth in Paragraph 1, the Company may delete or temporarily delete the relevant Posts, etc., restrict the Member’s use of the service, or unilaterally terminate this Agreement.
③ Where adult verification is required by relevant laws and regulations for certain services provided by the Company, the Member shall provide real-name information to the Company in accordance with the methods provided by the Company in order to use such services.
Article 14 (Prohibition of Assignment)
A Member’s right to receive services may not be assigned, gifted, or used as collateral.
Article 15 (Payment of Service Fees)
① In principle, Members shall use paid services only after paying the applicable fees for paid services provided by the Company.
② Payment methods for paid services provided by the Company may include mobile phone billing, credit card payment, landline billing, bank transfer, and virtual account deposit, and payment methods may differ depending on each paid service.
④ The Company may request additional personal information from Members as necessary to process payments, and Members shall accurately provide such information. The Company shall not be liable for any damages incurred by Members due to false or inaccurate personal information provided by the Member, unless such damages are caused by the Company’s willful misconduct or negligence.
Article 16 (Refund of Service Fees and Objections)
① The Company shall refund any fees mistakenly paid by a Member.
② Where service fees are refunded due to reasons attributable to the Member, the general refund methods are as follows:
1. If a paid service provided by the Company continues for one month or less after payment (based on the payment date), the remaining amount after deducting the amount corresponding to the days of use from the termination date shall be refunded. This provision shall also apply to services that are paid monthly on a one month basis.
2. If a paid service provided by the Company continues for more than one month after payment (based on the payment date), the remaining amount after deducting the amount corresponding to the days of use from the termination date and 10% of the total remaining days of use shall be refunded. However, if termination is requested within seven days from the commencement date of the paid service, only the amount corresponding to the days of use shall be deducted.
③ Notwithstanding Paragraph 2, the full amount paid by the Member shall be refunded in any of the following cases:
1. Where the Member has not used the service after completing payment
2. Where the Member is unable to use the service due to service failure or the Company’s fault despite meeting the minimum technical specifications presented by the Company
3. Where the purchased service is not provided
4. Where the provided service differs from the description or advertisement or has a material discrepancy
5. Where defects in the provided service make normal use of the service significantly impossible
④ Where service fees are refunded due to reasons attributable to the Company, including the grounds set forth in Paragraph 3, Subparagraph 2 or service suspension, the Company shall additionally refund an amount corresponding to the remaining days of use of the paid service plus 10% of such amount. However, services with unlimited usage periods after a single purchase shall be refundable only if requested within one year from the purchase completion date.
⑤ Members may raise objections regarding service fees. However, objections related to service fees must be raised within one month from the date the Member becomes aware of the cause, and within three months from the date such cause occurred.
⑥ If the Company restricts a Member’s service use or unilaterally terminates this Agreement due to the Member’s violation of Article 13, no refunds shall be provided.
⑦ In the case of a full refund, refunds shall in principle be made using the same payment method used by the Member for the relevant service. If this is not possible, or in the case of a partial refund due to mid-term termination of the service, refunds shall be processed by other methods designated by the Company.
⑧ Refunds under this Article shall be made within three business days from the date the obligation to refund arises. If a refund is delayed, the delay interest rate shall be 11% per annum. However, no delay interest shall be paid where the refund delay is attributable to the Member’s failure to cooperate.
⑨ Any costs incurred in connection with refunds shall be borne by the Member in cases where the refund is attributable to the Member, and by the Company in cases where the refund is attributable to the Company.
Article 17 (Termination of Service Agreement)
① A Member may terminate the service agreement at any time by deleting the Member’s ID and withdrawing membership in accordance with the procedures prescribed by the Company through the member information management page.
② If a Member violates Article 13, the Company may unilaterally terminate this Agreement, and may hold the Member civilly and criminally liable for any damages incurred in connection with service operation.
③ If a Member has not logged in to the Company’s service for the purpose of using the service for a continuous period of one year while the service agreement remains in effect, the Company may revoke the Member’s membership status.
④ Termination of a paid service agreement shall be established upon the Member’s request for termination and the Company’s acceptance thereof. The termination shall take effect upon the Company’s acceptance, and any refundable amount shall be refunded in accordance with Article 16.
⑤ Where individual paid services provide for methods and effects of termination different from those set forth in Paragraph 4 under their respective individual terms, the provisions of such individual terms shall apply to the termination of the relevant paid service agreements.
⑥ Upon termination of this service agreement, all “Posts, etc.” registered under the Member’s account shall be deleted.
Chapter 4 Miscellaneou
Article 18 (Protection of Minors)
The Company operates the service as a space freely accessible to all age groups and separately implements a youth protection policy prescribed under the Information and Communications Network Act in order to protect minors from harmful information and to support their safe use of the internet. Details of such policy may be found on the initial service screen or other relevant pages.
Article 19 (Disclaimer)
① The Company shall not be liable for any damages incurred by Members due to the inability to provide services in any of the following cases:
1. Where there is a force majeure event such as a natural disaster or equivalent circumstances
2. Where a third party that has entered into a service partnership agreement with the Company intentionally interferes with the provision of the service
3. Where service use is disrupted due to reasons attributable to the Member
4. Where the cause falls under reasons not attributable to the Company’s willful misconduct or negligence, other than those set forth in Subparagraphs 1 through 3
② The Company does not guarantee the reliability or accuracy of information, materials, or facts posted on the service by CPs or Members, and shall not be liable for any damages incurred by Members as a result thereof.
Article 20 (Resolution of Disputes)
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Korea. Any disputes arising between the Company and Members in connection with the use of the service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Member’s address pursuant to the Civil Procedure Act.
Article 21 (Governing Provisions)
Matters not stipulated in these Terms and Conditions shall be governed by relevant laws and regulations, and matters not provided for by law shall be governed by customary practices.